At Volla, safeguarding the privacy and security of our customer's personal information is our top priority. Our privacy policy is designed to provide transparency and protect your data. Below are the key points of our policy:

 

Information We Collect:

 

When you purchase on our website, we collect personal information such as your name, address, email address, phone number, and payment details.

Additionally, we gather information about your browsing behaviour and device information when you visit our website.

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We use the collected information to process orders, deliver excellent customer service, enhance our website and products, and send marketing communications if you choose to receive them.

We do not sell or share your personal information with third parties for their marketing purposes.

Cookies and Tracking Technologies:

We employ cookies and other tracking technologies to improve your browsing experience and personalise content and advertisements.

You can manage cookie preferences by adjusting your browser settings or using cookie management tools.

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Data Security:

We implement reasonable security measures, including SSL encryption for payment transactions, to protect your personal information. However, we cannot guarantee absolute security against unauthorised access, hacking, data loss, or breaches.

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Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law. You can request deletion or correction of your information at any time.

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Third-Party Links:

Our website may contain links to third-party websites that have their privacy policies. We are not responsible for the privacy practices or content of these websites.

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Children's Privacy:

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from them without parental consent.

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Changes to the Privacy Policy:

We may update our privacy policy periodically. Any significant changes will be communicated by posting the updated policy on our website.

Consent:

By using our website and providing your personal information, you consent to the terms outlined in this privacy policy.

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Contact Us:

If you have any questions or concerns regarding our privacy policy, please reach out to our customer service team for assistance.

We value your privacy and strive to ensure that your personal information is handled with utmost care and in compliance with applicable privacy laws and regulations. personal information is our top priority.